The Ohio Department of Medicaid is hosting a Provider Network Management (PNM) Refresher Training on Dec. 14 from 1:00-3:00 p.m. Training topics include: eligibility rule and guideline reminders; workflows; changing provider types and/or adding specialties; initiating a new provider application; completing updates; and who to contact to resolve issues. Absorb, the Learning Management System (LMS), is where you will sign up for this virtual session. If you do not have an account in the LMS, it’s important that you create one to ensure you have access to all training sessions, answer forms, and a variety of PNM resources. Access the Job Aid and follow the steps to create your account and register for training. To learn more about the PNM module and Centralized Credentialing, visit the PNM and Centralized Credentialing page on the Next Generation website. If you are experiencing any technical issues accessing the PNM module or have specific questions, please contact Medicaid’s Integrated Helpdesk (IHD) at 800.686.1516 or email IHD@medicaid.ohio.gov. The IHD is open Monday-Friday, 8:00 a.m.-4:30 p.m.