Clinical Manager, Adults/General

The Alcohol, Drug and Mental Health Board of Franklin County (ADAMH)

Clinical Manager, Adults/General

Primary Responsibilities/Expected Outcomes:

  • Responsible for the oversight and monitoring of ADAMH investments with Housing Provider Agencies, including capital and subsidies. This includes participation and leadership in the contracting process, review of agency service plans, budgeting process and ProviderStat, ADAMH’s external accountability platform;
  • Provides leadership in ADAMH-Stat, ADAMH’s internal accountability platform, to monitor key housing performance metrics for the ADAMH network;
  • Manages and coordinates the collection, dissemination and analysis of trends and patterns related to housing investments. Coordinates investigative efforts on questionable trends and patterns warranting further exploration.
  •  Assists in the development of service appropriations and financing strategies to support the housing provider network and community partnership development and improvement. Monitors contracts and analyzes reports to document system of care performance.
  • Assists in carrying out customer service strategies within the ADAMH system of care. Consults with the Clinical Services Team and with peers to coordinate plans, development, funding and evaluation that leads to the achievement of system of care mission, team goals and customer goals and outcomes.
  • Effectively applies recovery principles to all aspects of the position. Interfaces with consumers and family members in an effective fashion in assuring that consumers are a driving force in building/evaluating the system of care.
  • Works cooperatively in the achievement of team and organizational goals. Responsible for achievement of individual and cross-functional team performance measures and for continuous quality improvement processes.
  • Works with the Clinical Services Team and the Client Rights Officer in addressing specific clinical concerns or complaints. Intervenes in instances of complicated linkage or care coordination. Based upon information received and available documentation, reviews findings, analyzes data and prepares useful and timely reports that meet customer needs.
  • Participates in policy and practice discussions, liaison activities, implementation of procedures, and coordinates meetings as appropriate relative to management of care for persons with serious mental illness.

Acts as ADAMH Lead Staff and oversees following initiatives which include:

  • Hospital Liaisons – public and private – contributes to frequent utilizer work
  • Monitors Discharge to Homelessness
  • Transitional Housing / Housing Service Investments / Stabilization Subsidies
  • Expansion of Recovery Housing
  • Housing Service Investments / Stabilization Subsidies / Transitional Housing
    IDDT/ACT Teams
  • Train the trainer for Crisis Prevention Intervention
  • CIT training coordination and volunteer recruitment:
    Includes: 4 CPD patrol trainings annually
  • 2 CPD new recruit trainings annually
  • 4 Dispatcher trainings annually
  • 3 FCSO Corrections trainings annually
  • Sub recipient monitoring Community Housing Network/National Church Residents/ and other lead agencies to be determined.

Core Competencies/Demonstrated Skills:

Education: Master’s Degree in Social Work, Public Policy, Human Services or Bachelor’s degree plus seven years of experience in field.


  • Five years’ experience in working within SPMI adults, the homeless system and permanent supportive housing for people with disabilities, including HUD and CMHA programs.
  • Experience in planning and effectively administrating housing programs.


  • Effective Care Management and administrative skills.
  • Knowledge of /experience in delivering evidence-based practices in a community behavioral health system.
  • Able to assess, evaluate and think critically (problem solving skills) Good communication and organization skills.
  • Able to work effectively with a wide variety of culturally diverse consumers, staff and public.
  • Excellent computer skills that facilitate the collection, analysis and dissemination of data.
  • Working knowledge of community resources.
  • Able to work and problem solve independently as well as part of a team
  • Strong negotiation skill and ability to interact with staff on all levels and disciplines.
  • Knowledge of quality improvement/assurance standards and methods.
  • Able to build credibility between direct service providers and other care givers
  • Adept at creating and managing environmental change by using problem-solving, mediation, analytical and team-building skills.

Please APPLY FOR THE JOB below by submitting resume and cover letter. Applications received until position is filled. No phone calls please. This is not a full job description. EOE.

To apply for this job email your details to

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