Front Desk Associate

Website YWCA Columbus

position title Front Desk Associate
location Griswold Building, 65 S. Fourth Street, Columbus, OH 43215
department / section Human Resources / Operations
employment status Full-time / Non-exempt
schedule 1st shift 7am-3 pm.  Schedule varies and may include nights and weekends to meet operational needs of the program.
duties ·  Responsible for providing customer service to clients and staff.

·  Greet and direct visitors, answer phones, respond to needs of members, guests and residents.

·  Create a professional atmosphere of hospitality and customer service.

·  Basic computer skills

·  Assist staff with emergency procedures.

·   Maintain shift log and monitor security equipment.

·  Notify proper on-call staff for resident emergencies, maintenance needs and lockouts.

·  Make independent judgments concerning need for police or emergency personnel.

education High school diploma or GED required.
required qualifications ·  Minimum one-year experience as receptionist or customer service representative with high volume of telephone and in-person contact.

·  Experience in a social services setting preferred.

·  Ability to do physical activity, including but not limited to lifting a minimum of 25 pounds.

·  Effective oral and written communication skills.

·  Understanding of the needs of homeless and mental health consumers.

·  Ability to handle multiple tasks and execute office skills.

·  Ability to interact with persons of diverse cultural backgrounds.

posting dates UNTIL FILLED
how to apply Please APPLY FOR JOB below by emailing resumes/applications, or send by mail to:

Human Resources

YWCA Columbus

65 South Fourth Street

Columbus, OH 43215

To apply for this job email your details to careers@ywcacolumbus.org

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