Hands On Central Ohio
TITLE: Manager, Corporate & Community Volunteerism
DEPARTMENT: Volunteer Center
REPORTS TO: Chief of Staff
STATUS: Full-Time, Exempt
SUMMARY: This role will assume responsibility for developing and implementing high quality corporate and community volunteer experiences that engage between 10 and 1,000+ people. The Manager, Corporate & Community Volunteerism reports to the Chief of Staff responsible for relationship management and fast-paced operations of our corporate volunteer programs, strategic partnerships, and National Days of Service programming. This role is key to the growth of our Volunteer Center; bringing creativity and innovation, entrepreneurial thinking, a bias towards action, and can-do attitude to our team. The Manager, Corporate & Community Volunteerism must be resourceful, efficient, detail-oriented, and maintain a high-touch approach to managing our organization’s key relationships.
CORPORATE VOLUNTEER MANAGEMENT
Develop and manage corporate volunteer service partnerships.
Cultivate and manage volunteer partnerships.
Develop and produce large-scale service projects.
Recruit, train and manage volunteer project leaders and other staff assigned to support
Provide exceptional onsite, service project management.
Use volunteer database to coordinate project activities, volunteer retention, recognition programs, and impact report data.
Apply continuous improvement principles to managing and evaluating service projects.
Develop budgets and monitor expenses related to volunteer service projects.
COMMUNITY VOLUNTEER PROGRAMS
Deliver high quality volunteer programs and experiences, and grow the impact of HandsOn’s service mission in Central Ohio.
Manage and grow the Neighborhood Ambassador’s Program volunteer community.
Develop, manage and maintain the Nonprofit Leaders Forum
Implement and raise profile of signature volunteer events (i.e. National Days of Service, Volunteer Appreciation Week, Columbus Volunteer Challenge, MLK Day, etc.).
Expand volunteer recognition and rewards program to cultivate robust volunteer communities.
Collaborate with volunteer and service partners to achieve shared service goals.
Serve as HandsOn’s primary liaison between our partners and the community, and our Volunteer Center.
OTHER RESPONSIBILITIES & DUTIES
Recruit volunteers for the 2-1-1 call center
Represent HandsOn at meeting and serve on committees in the community as necessary
Create, manage and maintain volunteer participation information
Develop creative opportunities for Civic Associations, Neighborhood groups and residents to engage with and experience HandsOn Central Ohio’s Brand
Coordinate and deliver monthly 2-1-1 trainings
Be a good partner
Get things done
Lead with conviction
SKILLS, KNOWLEDGE & ABILITIES:
Knowledge of corporate, event-based, and individual volunteer engagement strategies
Microsoft Office, with above average ability to manipulate spreadsheets and develop presentation decks
Excellent oral and written communication
Sales planning and execution
Strategic project management
Strong customer service orientation
Ability to learn quickly and continuously
Ability to anticipate needs of customers
Knowledge of volunteer recruitment, rewards, and recognition
A passion for strengthening community through volunteer service
3 years’ experience working with volunteers
Demonstrated experience with goal-based planning and program implementation
Ability to translate mission, programs, and activities into opportunities for volunteer engagement and partnership
A track record of success in individual, group, and event-based volunteer management
Excellent communication and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders
A multi-tasker with the ability to wear many hats in a fast-paced environment
Personal qualities of integrity, credibility, and professional agility
HOW TO APPLY: Submit cover letter, resume and 3 references (at least 2 professional) to:
ATTN: Human Resources
HandsOn Central Ohio, 1105 Schrock Rd, Suite 100, Columbus, OH 43229
Posting Deadline: March 17, 2019
HandsOn Central Ohio is an Equal Opportunity Employer
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