Receptionist

Website YWCA Columbus

position title Receptionist
location YWCA Family Center, 900 Harvey Ct., Columbus, OH 43219
department / section Family Support
employment status Part-time / Non-exempt
schedule 2nd shift (2:00pm – 10:00pm); Saturday and Sunday, may include additional nights, weekends, and on-call to meet the operational needs of the program.
duties ·  Responsible for providing customer service to clients and staff.

·  Greet and direct visitors, answer phones, respond to needs of members, guests and residents.

·  Create an atmosphere of hospitality and customer service.

·  Assist staff with emergency procedures.

·  Notify proper on-call staff for resident emergencies, maintenance needs and lockouts.

·  Make independent judgments concerning need for police or emergency personnel.

education High school diploma or GED required.
required qualifications ·  Minimum one-year experience as receptionist or customer service representative with high volume of telephone and in-person contact.

·  Experience in a social services setting preferred.

·  Ability to do physical activity, including but not limited to lifting a minimum of 25 pounds.

·  Effective oral and written communication skills.

·  Understanding of the needs of homeless and mental health consumers.

·  Ability to handle multiple tasks and execute office skills.

·  Ability to interact with persons of diverse cultural backgrounds.

posting dates Until Filled
how to apply Please APPLY FOR JOB below by e Emailing  resumes/applications, or send by mail:

Human Resources

YWCA Columbus

65 South Fourth Street

Columbus, OH 43215

To apply for this job email your details to careers@ywcacolumbus.org

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