Workforce Development Specialist


Workforce Development Specialist
YWCA Columbus is a non-profit organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment and leadership opportunities. We currently have a full-time opportunity for an individual responsible for coordination of services and activities for YWCA clients in our permanent supportive housing and family emergency shelter programs seeking employment, benefits, and other resources to enhance financial stability.

– Develop collaborative relationships with local employers, including second chance employers, to connect job seeking clients with open positions.
– Mediates between employer and client/employee, as needed.
– Assist clients in determining employment goals; provide individual career coaching services to clients including assistance locating jobs, completing applications, writing cover letters and resumes, etc. Counsel clients/employees on retention and career advancement techniques. Connect clients to available community resources, including job training programs.
– Maintains an annual program calendar of client activities. Identify, facilitate, and/or coordinate opportunities for on-site services, such as budgeting groups, resume writing workshops, mock interviews, etc.
– Maintain documentation required for evaluation and grant writing which include client and stakeholder surveys. Data may include employment gains, income gains, employment retention, and attendance/participation in workshops.
– Maintain Resource centers at both sites including updating job boards. Maintain a schedule of “open hours” for the resource center that accommodates various schedules.
– Assist Volunteer Manager with identifying and coordinating workforce development volunteers.
– Represent YWCA Columbus at job fairs, resource fairs, and other networking opportunities.
– Complete OhioMeansJobs training and provide assistance to clients navigating online employment and educational resources.
– Coordinate activities of volunteers, leveraged workers, and interns at resource centers.

– Associates degree in a human services field or equivalent of 2 years direct service employment experience including knowledge, skills, and abilities with case management, data entry and reporting. An equivalent combination of education, training and experience will be considered.
– Knowledge of Microsoft Word, Excel, and PowerPoint. Public speaking ability and great customer service skills.
– Willingness to attend job fairs, resource fairs, and other networking opportunities related to workforce development and financial stability.
– Experience working with homeless population preferred.

Knowledge, Skills, Abilities
– Knowledge of local services, agencies and social service programs.
– Ability to manage time efficiently. Specialist will meet with clients at two sites and may coordinate work of leveraged workers, volunteers, and/or interns at resource centers.
– Ability to work independently and as a team player. Specialist will work with data management team, volunteers and donations team, and housing program teams at each site.
– Familiarity with race/gender disparities as they relate to the wage gap and benefits cliff, and their impact on our clients, ideal.
– Passion for the mission of the YWCA to eliminate racism, empower women, and promote peace, justice, freedom, and dignity for all.
– Must have a client-focused approach and see the ability and potential in all clients to achieve their employment goals. Provide support and encouragement.

To apply for this job email your details to

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