Healing Together,
With Care
The Franklin County Crisis Care Center is now open.
The Franklin County Crisis Care Center has opened its doors to the community. Funded by ADAMH with services provided by Recovery Innovations, the Franklin County Crisis Care Center is the first of its kind in behavioral health, built in collaboration with community stakeholders to create a full continuum of crisis care.
Designed to provide compassionate, 24/7 support for adults experiencing mental health or addiction-related crises, the crisis care center represents a new chapter in accessible, person-centered care. Here, healing begins with dignity, respect, and a commitment to meeting every individual where they are.
Crisis Center Services
24/7 walk-in services
24/7 walk-in services
ensure that anyone in crisis can receive help at any time, without the need for an appointment or referral.
23-hour observation
23-hour observation
offers short-term stabilization and intensive observation for up to 23 hours (addressing immediate behavioral and physical health needs), with a focus on ensuring a safe transition to the next level of care.
Discharge pharmacy services
Discharge pharmacy services
supply each guest with all prescribed medications to carry them safely through to their next scheduled community provider appointment.
Connection to community-based resources
Connection to community-based resources
provides individuals being discharged with linkage to community mental health and substance use treatment providers, as well as resources related to non-medical needs, including housing, food and transportation.
Principles of Care
Recovery Innovations operates under the following principles of care:
Safety
We strongly believe that safety - and the feeling of safety - is critical for all human beings. We create and maintain safety through our policies, processes, facilities and personnel.
Peer-Powered Services
Peer support specialists are trained caretakers who have been successful in the recovery process and who help others experiencing similar situations. Through shared understanding, respect and mutual empowerment, our peer support staff partners with other medical staff to meet our guests' psychological, emotional, social and clinical needs.
Rapid Engagement
Our rapid welcome process is led by peer support specialists, collaborating with appropriate mental health clinicians, to triage a guest's immediate needs and set them up for care.
General Guest Admission
Individuals presenting for care voluntarily by themselves or with their support systems will be welcomed into the facility through the lobby entrance. The triage process will be initiated quickly and timely by peer support specialists, followed by the nursing and clinical team members.
Performance Outcomes
All Recovery Innovations staff are certified, trained and re-trained annually in customer service, de-escalating conflicts and other crucial skills. Our facilities set specific goals and track measurable results for our guests and for the center itself.