Healing Together, With Care

We strongly believe that safety – and the feeling of safety – is critical for all human beings. We create and maintain safety through our policies, processes, facilities and personnel.

Peer support specialists are trained caretakers who have been successful in the recovery process and who help others experiencing similar situations. Through shared understanding, respect and mutual empowerment, our peer support staff partners with other medical staff to meet our guests’ psychological, emotional, social and clinical needs.

Our rapid welcome process is led by peer support specialists, collaborating with appropriate mental health clinicians, to triage a guest’s immediate needs and set them up for care.

Individuals presenting for care voluntarily by themselves or with their support systems will be welcomed into the facility through the lobby entrance. The triage process will be initiated quickly and timely by peer support specialists, followed by the nursing and clinical team members.

All Recovery Innovations staff are certified, trained and re-trained annually in customer service, de-escalating conflicts and other crucial skills. Our facilities set specific goals and track measurable results for our guests and for the center itself.