Coronavirus (COVID-19) Updates and Resources

Coronavirus (COVID-19) Updates and Resources

The ADAMH Board of Franklin County is proud to be a part of a community that comes together in a time of crisis – even when together takes on a new meaning.

We have listed some mental health resources and community resources below. Please utilize this page and follow us at @ADAMHFranklin on Facebook and Twitter to stay up to date on what is happening at ADAMH and within our System of Care during this time.

In accordance with Federal, State and Franklin County guidance in response to COVID-19, and for the health and safety of the public and staff, the ADAMH building, located at 447 E. Broad St. is closed to accommodate the social distancing through telecommuting policy.

ADAMH staff are now working remotely and will continue to support our Behavioral Health providers and community members from alternative locations.

Callers to the main ADAMH phone line at 614.224.1057 will have an option to leave a voicemail that will receive attention within 24 hours. Please use our Staff Directory to contact a staff member directly.

Crisis services are still being delivered in Franklin County. Our providers are still offering services or modified services. Some have altered their format to address client needs by phone. Please visit a provider’s website or social media pages to confirm the services, hours and locations that are currently available. You can use our system directory to find links to each provider.

As Ohio and Franklin County take aggressive steps to prevent the spread of the COVID-19 Coronavirus Disease, ADAMH encourages community members to follow some important guidance from our local and statewide public health officials.

1) Get your information from a reliable source

ADAMH recommends getting your information from the Ohio Department of Health, Franklin County Public Health and Columbus Public Health.

2) Follow suggested prevention strategies

The site managed by the Ohio Department of Health, has many resources, including a list of prevention strategies.

Remember to check in with loved ones who are most at risk and don’t forget to follow basic hygiene practices to keep yourself and those around you healthy.

3) Ask for help if needed

If you feel sick:

Follow these Ohio Department of Health guidelines, which include instructions to call your healthcare provider.

If you have questions:

If you have questions about the COVID-19 Coronavirus Disease, the Ohio Department of Health has established a phone line for people to ask questions at 1.833.4.ASK.ODH (1.833.427.5634). The phone line is open 7 days a week from 9 a.m. to 8 p.m

If you are experiencing stress or anxiety:

You can call the national Disaster Distress Helpline at 1.800.985.5990 or  text “TalkWithUs” to 66746.

If you are in crisis:

If you or someone you care about is experiencing a mental health or addiction crisis, call Netcare at 614.276.CARE (2273) for adults or Nationwide Children’s Hospital at 614.722.1800 for youth (17 and under).

4) Find ways to manage your stress/anxiety

OhioMHAS has provided some tips and guidance for managing Coronavirus-related stress.

The CDC recommends taking time to unwind and talking about concerns with friends and family. As the number of schools, colleges, and companies turn to remote work and classes, there are steps you can take to prepare yourself for some quality time at home. That includes establishing a routine, making sure you have the right resources, and staying in touch with friends and co-workers.

Managing Stress in Long-term Crisis

This is a time of great uncertainty and times of uncertainty can produce anxiety. Focusing on your mental health is an important way to prepare yourself to address the COVID-19 pandemic both personally and as a community. 

If you or someone you care about is feeling increased anxiety due to COVID-19 there are things you can do that will help:

ADAMH in the News

ADAMH has been sharing out mental health information and tips with local news stations throughout COVID-19. See a playlist of our news clips:


Franklin County and Columbus Medical Reserve Corps (MRC)

FCPH Resources (including information in various languages)

Anyone offering donations of Medical Supplies, please contact the Franklin County Emergency Management & Homeland Security, 5300 Strawberry Farms Blvd., Columbus, Ohio 43230 – office number 614.724.0807.


If you or someone you care about is experiencing a mental health or addiction crisis:

  • For Adults – Netcare Access 614.276.CARE (2273) or use the chat option at the left side of our page.
  • For Youth (17 and under) – Nationwide Children’s Hospital 614.722.1800
  • Crisis Text Line – Text the keyword “4hope” to 741 741 to be connected to a trained Crisis Counselor within 5 minutes. The Crisis Text Line is a free, confidential service available 24/7 via text on mobile devices.
  • National Disaster Distress Helpline – 1.800.985.5990 or text “TalkWithUs” to 66746.
    • Spanish speakers text “Hablanos” to 66746.   
    • 1-800-846-8517 TTY
  • Suicide Prevention Hotline – 614.221.5445 with text line available Monday – Friday noon to 10 p.m.

Mental Health Resources

  • If you are feeling isolated, stressed out or overly sad because of your concerns about the coronavirus, there is someone ready to listen. Call 614.276.CARE (2273) to talk to a licensed Netcare Access social worker or counselor who can provide emotional support and direct you to helpful resources. You can also chat online by utilizing the red chat feature on the left side of your screen. 
  • Alcohol, Drug and Mental Health Board of Franklin County (ADAMH) Directory of providers Check a provider’s website and social media for current information on services. Many have modified their services and hours but are still serving the community.

  • Ohio Department of Mental Health and Addiction Services
  • Centers for Disease Control and Prevention (CDC):
    • guidelines for coping with a disaster or traumatic event  can be found here.
    • guidelines for helping children cope with emergencies can be found here.
  • Since the CDC recommends that those 65+ stay home if possible, AARP has provided suggestions on how to fight social isolation caused by the coronavirus which can be found here.
  • The Substance Abuse and Mental Health Services Administration (SAMHSA) provide tips for taking care of your emotional health which can be found here.
  • The Ohio Department of Health (ODH) provides resources for adults coping with the COVID-19 pandemic which can be found here.

  • The P.E.E.R. Center Warmline – 614.358.TALK (8255)

    The Warmline is available 5 pm to 3 am daily and is staffed by individuals in long-term mental health, addiction and trauma recovery.

  • Need Someone to Talk to? MyRecoveryWorks (Southeast Healthcare) is here to help!

    During this time of concern over Covid-19, individuals can become anxious and isolated. To help combat this, MyRecoveryWorks is offering Peer Support. All Peer Supporters are available to provide Peer Support and resource/linkage information that someone may need by phone. Please feel free to post this information or let individuals know they can reach My RecoveryWorks Recovery Guides by phone at the numbers below or online at

Recovery Guides:

Links to a few other relevant resources


አማርኛ - العربية - ខ្មែរ - 繁體中文 - Nederlands - Français - Deutsch - हिंदी - Italiano - 日本語 - 한국어 - नेपाली भाषा - Oroomiffa - Deitsch - Română - Русский - Español - Kiswahili - Tagalog - తెలుగు - Українська - Tiếng Việt - èdè Yorùbá

Get in touch!

Sign up for our eNewsletter.