Patient Financial Navigator - ADAMH Board of Franklin County

Patient Financial Navigator

Website CompDrug

Patient Financial Navigator  
Work Arrangements: 
Full Time, 40 hours per week 
Schedule: Monday – Friday – 6:30 AM – 2:30 PM 
100% On-site 
CompDrug has an immediate opportunity for a conscientious Patient Financial Navigator.  
Essential Duties  
Verify patient insurance on a daily basis.  
Meet with patients who have lost insurance coverage to discuss insurance options.  
Enroll patients in Franklin County ADAMH board database (SHARES) and verify coverage.  
Maintains accuracy of SHARES database.   
Verify correct insurance on patient profile in EHR.  
Meets with self-pay patients to discuss payment options and complete self-pay financial agreement if necessary.   
Refer patients to case manager as needed.  
Provides excellent customer service in a trauma informed, person centered manner.  
Treats patients and co-workers with courtesy, respect and discretion.  
Maintains high level of confidentiality while interacting with patients with empathy and respect. 
Establishes and maintains strong professional boundaries. 
Regular and timely attendance.  
At least two years experience in a health care or health insurance setting  
Attention to detail  
Excellent communication and interpersonal skills  
Solid computer skills, familiarity with electronic health record required  
The ability to work effectively with individuals and coworkers in fast paced sometimes stressful situations  
Bring a trauma informed care, person centered approach to the position  
About CompDrug:  

For more than 40 years, CompDrug has offered comprehensive services in prevention, intervention and treatment to those seeking help for their addictions and mental health issues. It is now the largest opioid treatment program in Ohio, offering medication-assisted treatment using FDA-approved medications. CompDrug’s more than 100 full-time employees provide drug testing, outpatient counseling for men and women, and numerous prevention programs for youths and adults. Programs include: Anger Management services, and others. Prevention Services include: Youth to Youth International, Pregnant Moms, Senior Sense, HIV Early Intervention and Business Against Substance Abuse (BASA). Those services combined reach thousands of people every day and are instrumental in saving lives, preventing problems, and proving that treatment works. CompDrug has met the standard for high quality treatment and prevention services, winning several awards and gaining National Accreditation for its Opioid Treatment Program through CARF (Commission for Accreditation for Rehabilitation Facilities), beginning in 2002. Today, all of CompDrug’s programs have achieved the highest level of accreditation awarded by CARF.  

CompDrug provides its employees with a collaborative, flexible and supportive environment where ideas and contributions are recognized and valued. Employees are encouraged to develop and grow their skills through training, on the job learning experiences and problem solving. CompDrug provides a comprehensive benefit package, including medical, dental and vision coverage, student loan repayment, life insurance, maternity/paternity leave, disability, 403b and paid time off.

Interested individuals may apply online by visiting and clicking on careers.
EOE/M/F/Disabled/Vets.  We are a drug free workplace.

To apply for this job please visit

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