Website Netcare Access
**This position is eligible for $5,000 in sign-on and retention bonuses paid through successfully completing orientation, 90-days, and 180-day introductory periods!**
*Those that are able to receive the COVID-19 vaccination and influenza shot will be required to do so as a requirement of employment at Netcare Access.
Noon – 10:00pm, Sunday – Wednesday
The mobile team will focus on supporting individuals experiencing a mental health or substance use crisis in the community. The team may complete follow ups with these individuals for up to 14 days.
The mobile team will respond to calls including, but not limited to:
1. Individuals known to have a mental illness and/or substance use related concern who are experiencing a crisis
2. Individuals displaying thinking and/or behavior that is at least suggestive of mental illness and/or substance use
3. Lethality attempts or threats, when determined safe to do so by management
4. Individuals experiencing emotional trauma
5. Follow up on law enforcement referrals
Clinicians will be responsible for providing brief mental health and/or alcohol and other drug screenings, crisis intervention, crisis assessment, and appropriate recommendations for care and linkage to services to a diverse population of clients. Services will be provided in a community based environment.
POSITIONS SUPERVISED: None
ESSENTIAL DUTIES AND RESPONSIBILTIES
1. Completes initial screenings for mental health and substance use clients.
2. Makes appropriate recommendations for treatment level of care.
3. Manage each referral for appropriateness and services needed, including outreach efforts in the natural environment.
4. Training and experience in Trauma Informed Care, recognizing the impact of trauma on self as caregiver, as well as client. Gives input from a trauma-recovery perspective into the Civilian Mobile Crisis program and procedures affecting treatment of clients, with the aim of reducing or eliminating re-traumatizing clients, providing choice, respect, and consideration for clients and their recovery.
5. Assesses and appraises risk from both clinical (i.e., risk of harm to self or other) and administrative (i.e., risk of negative outcome) perspectives.
6. Consults with clinical leadership as needed to assist in risk management and clinical dispositions.
7. Assesses potentially dangerous situations and takes appropriate precautionary measures to assure client/worker safety.
8. Performs appropriate clinical interventions and/or brief treatment around well-defined issues that can be dealt with in a specific time frame. Service may be required to be rendered at any site in the community.
9. With client’s permission, works collaboratively with other treatment providers, agencies, and client’s significant other to assist the client in resolving his/her crisis.
10. Completes referrals to Netcare, hospitals, counseling/treatment agencies, community support providers, other specialized services, etc. based on client’s level of care, DSM criteria, economic circumstances, and cultural background.
11. Maintains timely and complete documentation of services and activities which meets the standards of Netcare and accrediting agencies.
12. Meets or exceeds productivity expectations.
13. Meets and remains certified in all aspects of the crisis and assessment clinician job description.
14. Performs health officer duties as needed.
15. Performs related duties as required.
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES
1. Ability to quickly assess and prioritize information received.
2. Ability to relate to clients with a variety of backgrounds — including but not limited to parameters of age, race, ethnicity, sex, LGBTQ+ status, immigration status, ability to speak English, economic circumstances, educational level, and legal history.
3. Ability to quickly establish therapeutic rapport with clients.
4. Ability to apply and integrate theory, knowledge, values and practices of social work and/or counseling profession.
5. Ability to effectively engage in problem solving processes.
6. Ability and experience in assessment, monitoring and treatment of clients with a variety of psychiatric and or SUD problems.
7. Ability to perform verbal de-escalation of agitated clients and provide for safety of clients in various physical settings.
8. Ability to understand, articulate and apply the dynamics of substance abuse and dependency.
9. Demonstrated skills in the use of personal computer to record client data, written documentation of client assessment and interventions, correspondence or reports.
10. Exhibits flexibility and ability to manage multiple demands in unfamiliar and changing environments.
11. Ability to use a range of treatment techniques and interventions.
12. Ability to utilize reference material such as GPS, maps, directions, and street locations.
13. Ability to travel within the community and to client residences where services are performed.
14. Ability to perform duties in a variety of locations requiring physical activities including, but not limited to sitting, walking, climbing stairs, carrying work-related materials, continuously entering and exiting a vehicle, etc. throughout each work shift.
15. Ability to remain seated while performing related duties using a laptop computer in a vehicle up to 8 hours each shift.
16. Ability to wear a law enforcement grade protective vest the entire work shift each day;
17. Ability to be fitted with a law enforcement grade protective vest at the standard order size and cost to the corporation.
18. Ability to carry a Netcare cell phone at all times when on duty and to use the emergency response techniques covered in training.
19. Ability to run up to 100 yards on sudden notice if necessary to escape a dangerous situation
20. Basic knowledge of the demographic and human services network in Franklin County.
21. Ability to interpret and assess data.
22. Working knowledge of the DSM-V-TR
23. Knowledge and experience with Trauma Informed Care practices
24. Knowledge and experience with the practice of Motivational Interviewing
ESSENTIAL CORE COMPETENCIES
1. Demonstrates DSM-V-TR assessment and diagnostic skills.
2. Ability to provide effective clinical interventions.
3. Ability to accurately and succinctly document clinical interventions.
4. Ability to complete required paperwork in a timely and error-free fashion.
5. Ability to think critically, apply risk management and problem-solving techniques to clinical/workplace situations.
6. Ability to engage and de-escalate clients in a professional and effective manner.
7. Ability to effectively work as a member of a team with police officers and members of the community.
8. Demonstrates broad knowledge of and ability to access community resources on behalf of clients.
9. Ability to adhere to agency policies, procedures and other expectations.
10. Actively seeks opportunities to develop clinical skills.
LSW/LPC; LISW/LPCC, knowledge of community resources and crisis intervention experience preferred
*Applicants are considered for all positions in accordance with statutes and regulations concerning non-discrimination on the basis of race, ancestry, age, color, religion, sex, national origin, sexual orientation, gender identity, non-disqualifying disability, veteran status, or other protected classification. Netcare is an equal opportunity employer, as well as a substance and tobacco free workplace. All offers of employment are contingent on satisfactory pre-employment drug screen, criminal background investigation, professional reference check, negative TB test results, COVID-19 vaccination, and influenza shot.
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